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Our Staff Roles

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Below is the staff roles, each role has a specific duty to fill and this will enable you to see what each of our staff team do and gives you and insight to if you wanted to be staff, where you can get yourself.

 

Server Support:

These are the lowest Staff Members we have. They are the only ones who very recently got promoted and are learning how to handle their new commands to their use. Server Support's can: kick, mute and jail your account. As mentioned in the name, they are solely here for the purpose of being supportive and helping player needs.

All Staff Members have to start as a Server Support.

Server Moderator:

When the Staff Manager believes that we're in need of someone with a higher power and believe there is a person to fit it, that person will receive a promotion from Server Support to a Server Moderator. This is a rather big promotion in terms of commands and responsibilities. Moderators can; ban & ip-ban on top of the Server support commands. Moderator's can also take care of player appeals & reports.

Staff Members will most likely have this rank for a very long time.

Server GFX Designer:

This rank are for those who create and manage all incoming graphics for the server, forums and website. In most cases, these members have the same commands in-game as the Server Moderators.

Head Moderator:

When a Moderator gets promoted, they either a) receive an Administrator position or b) receive the Head Moderator position. That decision is made by the Staff Manager. The Head Moderator is still a Moderator, but with a few more responsibilities. The member who earns this position is the most experienced Moderator, and will be the "leader" of the Moderators. They are able to hold Staff Meetings and access to handle gamble requests such as taking and giving dicer/senior gambler rank.

There can only be one Head Moderator.

Forum Manager: 

This rank are for those who Administrate the Forum. The Forum Manager updates the Forum and makes sure it's always clean from spammers and bots. They spend their time making new channels and adding new things to it, like guides and appeal centres to make sure this is the go-to place instead of Discord. 

In most cases, these members will also have the same commands in-game as the Server Moderators.

Server Administrator: 

These members manage the server's administration. This means they manage all the issues relevant to a player's account. This will mean; recoveries, refunds, bugs and always make sure the Moderators make justified decisions in Appeals & Reports. Administrators are the go-to people when in need of account assistance. Sounds easy, but requires a lot of experience and being able to view things from different perspectives. Also, don't forget Administrators still have the same responsibilities as the lower ranked ones. 

Server Administrator is usually the highest rank a member will reach.

Head Administrator (Server Manager):

This is the highest rank a player can receive. This person manages the whole Staff Team and the Server. The Manager helps the Owner with content creation and delivers import messages as well as makes sure the Developer's prioritise what the players & server needs the most. This person is in charge of the Staff Team and deals with the demotions & promotions. In addition to this, they also take care of Staff Reports and Player Suggestions. The manager is also in charge of hosting server & forum events. They are to complete off-topic tasks provided by owners. 

There can only be one Head Administrator.

Owner/Developer:

KnightMafia, God & Key Too focus on the technical, such as client issues, bugs and things that refrain the player from enjoying the game player.

KnightMafia & Key Too focus on the content, such as creating bosses, adding new items to make sure the player's are entertained. 

Aside from Development, the Owner's have the right to over-rule any decision made by their Staff Members. The Owners should not easily be contacted, because they do not want to deal with issues that they have Staff Members for. When a Owner is needed, an Administrator will contact them. 

The Head Administrator communicates daily with the Owners to update them with what's going on and what suggestions we should consider. The Owner's take care of advertisements, voting and everything else.

 

 

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